Last updated: August 14, 2026

House of Parents (“House of Parents,” “we,” “us,” or “our”) operates houseofparents.com and provides parenting education, coaching programs, digital resources, products, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase a product or service, participate in a program, complete a form or quiz, subscribe to our communications, book a call, or otherwise interact with House of Parents.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with House of Parents, we may collect the following types of personal information:

Contact information, including your name, email address, telephone number, billing address, and shipping address.

Purchase and transaction information, including products or services purchased, order history, transaction details, payment status, returns, refunds, and related information.

Payment information. Payments may be processed through Shopify and other third-party payment providers. House of Parents does not necessarily receive or store your complete payment card information.

Account information, if you create an account, including login details, preferences, settings, and account activity.

Parenting and program information, including information you voluntarily provide when completing questionnaires, quizzes, intake forms, booking consultations, participating in coaching, communicating with us, or requesting personalized support.

Communications, including emails, messages, inquiries, feedback, testimonials, customer service requests, and other information you choose to provide to us.

Marketing information, including your email subscription preferences and interactions with marketing communications.

Device and technical information, including your IP address, browser type, device type, operating system, network information, and other identifiers.

Website usage information, including pages visited, links clicked, products viewed, time spent on the website, referral sources, and other interactions with our website.

How We Collect Personal Information

We may collect personal information:

Directly from you when you make a purchase, submit a form, book a call, complete a quiz, enroll in a program, subscribe to emails, contact us, or otherwise provide information to us.

Automatically when you access or use our website, including through cookies and similar technologies.

From Shopify and other companies that provide technology, payment processing, analytics, scheduling, email, marketing, or other services on our behalf.

From third-party platforms or partners when you choose to interact with House of Parents through those services.

How We Use Your Personal Information

We may use personal information to:

Provide, administer, and improve our Services.

Process payments, purchases, registrations, refunds, and other transactions.

Deliver coaching programs, educational materials, digital resources, products, and personalized support.

Schedule and manage consultations, coaching calls, and other appointments.

Respond to questions, inquiries, and customer service requests.

Communicate with you regarding purchases, appointments, programs, accounts, and other service-related matters.

Personalize your experience and provide information or recommendations that may be relevant to you.

Send newsletters, parenting resources, promotional communications, and other marketing materials where permitted by law.

Understand how visitors use our website and improve its functionality, content, products, services, and user experience.

Maintain the security of our website, accounts, and transactions.

Detect, investigate, or prevent fraud, misuse, unauthorized activity, security incidents, or other potentially harmful activity.

Comply with legal obligations, resolve disputes, enforce agreements, and protect the rights, safety, and property of House of Parents and others.

Parenting and Coaching Information

When you participate in a House of Parents coaching program, consultation, quiz, or other personalized service, you may voluntarily provide information about your family, parenting experiences, goals, challenges, routines, or circumstances.

We use this information to provide the services you request and to personalize your experience with House of Parents.

Please use discretion when providing personal information and avoid submitting information that is unnecessary for the service being provided.

House of Parents provides parenting education and coaching services. Information submitted through our Services should not be used as a substitute for professional medical, psychological, legal, or other regulated professional advice where such services are required.

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate House of Parents and provide our Services.

These parties may include:

Shopify and its related service providers.

Payment processors and financial service providers.

Website hosting and technology providers.

Email and marketing platforms.

Analytics providers.

Scheduling and appointment-management platforms.

Cloud storage and business administration providers.

Professional advisers, including accountants, lawyers, insurers, or other advisers where necessary.

Contractors or service providers assisting House of Parents with business operations.

We may also disclose information:

When you direct or authorize us to do so.

To fulfill a transaction or provide a service you have requested.

Where required or permitted by applicable law, court order, legal process, or government request.

To protect the rights, safety, security, or property of House of Parents, our clients, customers, or others.

In connection with a potential or completed business transaction, such as a sale, merger, restructuring, financing, or transfer of all or part of our business.

We do not sell personal information in exchange for monetary compensation.

Shopify

Our online store is hosted by Shopify.

Shopify may collect and process personal information relating to your use of our website and online store in order to provide its technology, checkout, payment, security, analytics, personalization, and other services.

Information submitted through our website may therefore be transmitted to or processed by Shopify and its service providers, including in jurisdictions outside of Canada.

Shopify's collection and processing of personal information is also governed by its own privacy policies.

Cookies and Similar Technologies

House of Parents and our service providers may use cookies, pixels, analytics technologies, and similar tools to operate the website, remember preferences, understand website usage, improve our Services, measure marketing performance, and provide relevant advertising where permitted.

Your browser may allow you to block or delete cookies. Certain website features may not operate properly if cookies are disabled.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and tracking technologies.

Marketing Communications

If you subscribe to our email list or otherwise consent to receive marketing communications, we may send you information about House of Parents, parenting resources, programs, products, events, offers, and related content.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Even if you unsubscribe from marketing communications, we may still send non-promotional communications relating to purchases, programs, appointments, accounts, or other Services you have requested.

Third-Party Websites and Services

Our website may contain links to third-party websites, applications, social media platforms, scheduling services, or other online services.

House of Parents is not responsible for the privacy, security, content, or practices of third-party services that we do not control.

We encourage you to review the privacy policies of third parties before providing personal information to them.

Children's Privacy

Our website, products, and coaching services are intended to be purchased, booked, or accessed by adults.

Although our Services relate to parenting and families, we do not intend to knowingly collect personal information directly from children through our website without appropriate authorization.

Parents and guardians should use discretion when sharing information regarding children and should avoid providing identifying information that is not reasonably necessary for the Services.

If you believe a child has submitted personal information directly to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information in our possession or control.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

Please do not send highly sensitive or confidential information through unsecured communication channels unless necessary.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide our Services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the circumstances in which it was collected.

When personal information is no longer required, we may delete, destroy, or anonymize it where appropriate.

International Processing and Transfers

Some of our technology and service providers may process or store personal information outside your province or outside Canada.

As a result, personal information may be subject to the laws of the jurisdiction in which it is processed or stored and may be accessible to courts, law enforcement, or governmental authorities in accordance with those laws.

Your Privacy Rights

Depending on where you reside and applicable law, you may have certain rights relating to your personal information, including the right to:

Request access to personal information we hold about you.

Request correction of inaccurate or incomplete personal information.

Request deletion of certain personal information where applicable.

Withdraw consent to certain uses of personal information, subject to legal or contractual restrictions.

Request information regarding how your personal information has been collected, used, or disclosed.

Opt out of marketing communications.

To exercise a privacy right, please contact us using the information below.

We may need to verify your identity before completing certain requests.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our Services, business practices, technologies, or legal requirements.

The updated version will be posted on our website and the “Last updated” date will be revised accordingly.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

House of Parents

Email: info@houseofparents.com